Billing Analyst – Customer Operations

OPPORTUNITY

Our team is looking to hire a highly motivated Billing Analyst who is self-motivated and eager to contribute their knowledge and experience as part of a team of go-getter’s and problem solvers, helping drive towards process efficiency and automation while delivering a superior customer experience.

ESSENTIAL DUTIES AND RESPONSIBILITIES INCLUDE:

• Analyze and process system verifications including billing and meter data
• Prepare and audit customer invoices and settlement reports
• Work with utility representatives and trade partners to resolve issues
• Troubleshoot system/process issues, including identification, remediation, and preventative measures
• Participate in cross functional projects as assigned
• Contribute to operational control reporting as needed

QUALIFICATIONS

• Energy industry experience preferred
• BS/BA degree or equivalent experience
• Proficiency with Microsoft Office, including Word and Excel
• An understanding of data modeling, forecasting, and other advanced concepts a plus
• Excellent written and verbal communication, problem solving and analytical skills
• Strong organizational skills
• Ability to work independently as well as in a team environment
• Ability to adapt to changes in timelines and sequences
• Must be legally authorized to work in the United States without sponsorship now or in the future

COMPENSATION & BENEFITS

Pilot Energy employees enjoy a comprehensive benefits package including competitive pay, medical, dental and vision insurance, life & accident Insurance, Flexible Spending Accounts, 401(k) savings plan with company match, and paid vacation.

Job Type:Full Time