Location: Hybrid Columbus, OH / Remote (U.S.)
Employment Type: Full-Time

ABOUT PILOT ENERGY

At Pilot Energy, we’ve been helping organizations make smarter energy decisions since 2001. From navigating deregulated markets to designing customized energy procurement strategies, we work with commercial, industrial, and community aggregation clients to optimize energy and water use while reducing risk and cost.

We combine innovative technology with expert advisory services to drive efficiency, sustainability, and long-term value for our clients. If you're excited by the intersection of energy, strategy, and impact—this is where you launch your career.

ROLE OVERVIEW

We are seeking a detail-oriented and client-focused professional to join our team as an Account Coordinator. In this role, you will serve as a key liaison between our energy partners and our clients, ensuring seamless communication, timely support, and high-quality service delivery. You will play a critical role in maintaining client satisfaction and supporting the account management team in delivering tailored energy solutions.

WHAT YOU'LL DO

• Serve as a point of contact for client inquiries, ensuring prompt and professional responses.
• Support account managers in onboarding new clients, including documentation, contract setup, and data collection.
• Monitor client accounts to ensure accurate billing, contract compliance, and timely renewals.
• Coordinate with internal teams (pricing, operations, suppliers) to resolve client issues and deliver customized energy solutions.
• Maintain up-to-date records in CRM systems and assist in preparing client reports and presentations.
• Track market trends and regulatory updates to proactively inform clients of potential impacts.
• Contribute to continuous improvement of client service processes and documentation.

WHAT WE’RE LOOKING FOR

• Recent college graduates or professionals with 0–2 years of experience
• Strong interest in energy, sustainability, consulting, or sales
• Excellent written and verbal communication skills
• A proactive, coachable, and self-starting attitude
• Ability to take ideas and run with it without strict processes
• Curiosity and drive to grow into a client facing leadership role
• Bachelor’s degree required

WHY JOIN PILOT ENERGY?

• Career growth with purpose—we invest in your development so you can help clients invest in smarter energy solutions.
• A mission-driven culture—work with a team that values sustainability, innovation, and integrity.
• Remote-first flexibility—collaborate across the U.S. while building relationships with a tight-knit, supportive team.
• Cross-functional growth—thrive in an environment that encourages exploration across roles, empowering you to expand your skills and shape your career path through diverse opportunities.

We offer a comprehensive and competitive benefits package, including:

• Attractive medical benefits package, with 100% company-funded benefits in most cases for employee-only subscribers
• Competitive base salary with performance-based bonus and commission potential
• 401(k) program with company match to support your long-term financial goals
• Paid time off, holidays, and wellness benefits
• Access to professional development resources—we’re a learning-driven culture that invests in your growth
• A collaborative team environment that values initiative, curiosity, and innovation

At Pilot Energy, we don’t just offer a job—we offer a long-term career path in one of the most dynamic industries of our time.

Start your career in the energy industry with purpose, training, and momentum. Apply today and take your first step toward becoming a trusted energy advisor.

Job Type:Full Time