The Pilot Team

Invested in Client Horizons, Piloted by the Best

 Pilot Energy exists because of its people. We enhance the well-being of our staff through a work environment characterized by positivity, respect, and adaptability, fostering a culture that welcomes challenges while promoting continuous learning and exploration.

“You can diversify and expand your experience quickly. Here, what you do directly affects all parts of the business.”

“Working at Pilot, the feel is more entrepreneurial. Being a smaller company, the ability to get things done happens quickly.”

“Being on the team means having the opportunity to be part of something great, achieving personal growth while contributing to the overall success of the company.”

“You get to create relationships with clients and understand the complexity of the energy market while having a team to back you through the process. ”

“I came to Pilot to get in on the ground floor of something special, and to help drive and deliver the future vision for the company.”

What You Can Do Here

At Pilot, you can spark change, build your skills, and develop as a leader while contributing as a valued member of our team of innovative experts.

Creativity

Creativity

Make an impact in an environment where ideas and knowledge sharing is valued

Collaboration

Collaboration

Work with smart and driven professionals that are experts in their field

Authenticity

Authenticity

Explore your potential by brining your true self to a safe and collaborative environment

Acknowledgement

Acknowledgement

Experience growth and opportunity for your thoughtful and hard work

What It Is Like To Work Here

Pilot’s people are at the forefront of constructing a better working world. Picture working in an environment that gives you the space to shape your career in an environment where an inclusive and supportive culture unlocks doors to diverse experiences and opportunities. Our people’s distinct backgrounds, expertise, and perspectives shape how we navigate and serve our clients.

Pilot Join Our Team
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Our Culture

Join us in Piloting Smarter Energy Solutions for Tomorrow. 

If you’re energized by expansive horizons of change, bringing your full self to work, and contributing to the transformation of an industry, Pilot may be for you. 

Account Coordinator (Entry Level)

Location: Hybrid Columbus, OH / Remote (U.S.)
Employment Type: Full-Time

ABOUT PILOT ENERGY

At Pilot Energy, we’ve been helping organizations make smarter energy decisions since 2001. From navigating deregulated markets to designing customized energy procurement strategies, we work with commercial, industrial, and community aggregation clients to optimize energy and water use while reducing risk and cost.

We combine innovative technology with expert advisory services to drive efficiency, sustainability, and long-term value for our clients. If you're excited by the intersection of energy, strategy, and impact—this is where you launch your career.

ROLE OVERVIEW

We are seeking a detail-oriented and client-focused professional to join our team as an Account Coordinator. In this role, you will serve as a key liaison between our energy partners and our clients, ensuring seamless communication, timely support, and high-quality service delivery. You will play a critical role in maintaining client satisfaction and supporting the account management team in delivering tailored energy solutions.

WHAT YOU'LL DO

  • Serve as a point of contact for client inquiries, ensuring prompt and professional responses.
  • Support account managers in onboarding new clients, including documentation, contract setup, and data collection.
  • Monitor client accounts to ensure accurate billing, contract compliance, and timely renewals.
  • Coordinate with internal teams (pricing, operations, suppliers) to resolve client issues and deliver customized energy solutions.
  • Maintain up-to-date records in CRM systems and assist in preparing client reports and presentations.
  • Track market trends and regulatory updates to proactively inform clients of potential impacts.
  • Contribute to continuous improvement of client service processes and documentation.

WHAT WE’RE LOOKING FOR

  • Recent college graduates or professionals with 0–2 years of experience
  • Strong interest in energy, sustainability, consulting, or sales
  • Excellent written and verbal communication skills
  • A proactive, coachable, and self-starting attitude
  • Ability to take ideas and run with it without strict processes
  • Curiosity and drive to grow into a client facing leadership role
  • Bachelor’s degree required

WHY JOIN PILOT ENERGY?

  • Career growth with purpose—we invest in your development so you can help clients invest in smarter energy solutions.
  • A mission-driven culture—work with a team that values sustainability, innovation, and integrity.
  • Remote-first flexibility—collaborate across the U.S. while building relationships with a tight-knit, supportive team.
  • Cross-functional growth—thrive in an environment that encourages exploration across roles, empowering you to expand your skills and shape your career path through diverse opportunities.

We offer a comprehensive and competitive benefits package, including:

  • Attractive medical benefits package, with 100% company-funded benefits in most cases for employee-only subscribers
  • Competitive base salary with performance-based bonus and commission potential
  • 401(k) program with company match to support your long-term financial goals
  • Paid time off, holidays, and wellness benefits
  • Access to professional development resources—we’re a learning-driven culture that invests in your growth
  • A collaborative team environment that values initiative, curiosity, and innovation

At Pilot Energy, we don’t just offer a job—we offer a long-term career path in one of the most dynamic industries of our time.

Start your career in the energy industry with purpose, training, and momentum. Apply today and take your first step toward becoming a trusted energy advisor.

Job Type:Full Time